Company Overview

Headquartered in Mississauga, ON, TSC is a leading interactive, multi-channel retailer, offering a vast assortment of exclusive products and top brand names to its customers. As one of Canada's most innovative and diversified retailers, TSC incorporates entertainment, inspiration, personalities and industry leaders to provide a unique shopping experience, where customers find exceptional selections in Health & Beauty, Jewellery, Home/Lifestyle, Fashion/Accessories, and Electronics. TSC is a division of Rogers Communications Canada Inc. Learn more at TSC.ca.

TSC has always provided customers with high-quality, exceptional value, and convenience - and we aim to do the same online. At TSC.ca, you can shop from our full inventory of products as well find information about our hosts, guests, programming and much more.

We look forward to having you join TSC family and hope you enjoy your shopping experience.

TSC Retail Terms & Conditions

Last updated: June 30, 2026

• TSC Retail Terms & Conditions
• Acceptable Use Policy

Welcome to TSC, a division of Rogers Communication Canada Inc. By accessing TSC through any areas of TSC.ca (the "Site") or purchasing products from TSC, you acknowledge and agree to the retail terms and conditions, set out below (the "Retail Terms").Your use of the Site constitutes your agreement to follow and be boundby the Retail Terms. We reserve the right to modify these Retail Terms at any time in our sole discretion without prior individual notice. Any modifications to these Retail Terms will be posted on the Site. If you do not agree to these terms, please do not purchase products from TSC or use the Site.

Your Account
You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to immediately notify us of any unauthorised use of your user account or any other breach of security known to you. You agree to authorize TSC to charge purchases you make on-line to the credit card you supplied to TSC when you purchased any products and/or services offered on the Site.

Personal Information
Your submission of personal information to TSC is governed by the TSC Privacy Policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Site. These Retail Terms incorporate by reference the terms and conditions of the Privacy Policy .

Transactions & Limits on Quantity of Items Ordered
TSC only sells products within Canada and does not ship outside of Canada. Unless otherwise indicated, prices displayed on the Site are quoted in Canadian Dollars. We reserve the right to refuse any order you place with us. All products sold by TSC are for lawful, non-commercial use only. Given the nature of our business, many of the products we sell are in high demand, but only available in limited quantity. We may, in our sole discretion, limit, prohibit or cancel quantities ordered per person, per household or per order and we reserve the right to limit, prohibit or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We also may also close any account we deem to be in violation of our policies at our sole discretion without notice.

Returns
See TSC's Return Policy for details..

Shipping & Delivery
See TSC's Shipping & Handling Policy for details.

Delivery & Returns Guarantee
The Guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, report the problem and our team will determine whether you are eligible for a refund or credit. You may be eligible to request a refund or credit under the Delivery & Returns Guarantee when the following applies:

1. you have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a delivery confirmation, whichever is sooner; or


2. the item you received is damaged, defective, materially different, or you changed your mind and you returned the item in line with TSC's Return Policy with a trackable shipping method, but you have not been refunded or the refund you received was in the wrong amount.

You have up to 90 days after the maximum estimated delivery day to request a refund or credit under this Delivery & Returns Guarantee. Additionally, if you file a dispute with your payment provider or bank, you won't be eligible for a refund under the Delivery & Returns Guarantee.

Discretionary Credits
Discretionary credits are valid for a period of 90 days after their date of issuance and are redeemable for any purchase with TSC, excluding Gift Cards. Discretionary credits have no cash value and cannot be converted to cash or used as payment towards the TSC Credit Card. Discretionary credits may only be redeemed when placing a telephone order with a live Customer Care Representative.

Price Adjustments
TSC offers a one-time price adjustment if an item is marked down within 30 days of the date your item is shipped. If the price displayed on our Site is marked down within that deadline and the item is still available at the time you call to notify TSC, we will place a discretionary credit on your account for the value of the difference, to be used towards a purchase within 90 days after the date of issuance of such credit.

Errors/Order Correction or Cancellation
We aim to provide you with the most up-to-date accurate information about our products. We strive to ensure that the details and images of the featured items are as accurate as possible, but occasionally, there may be information communicated to you, featured during our TV broadcast or shown on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information communicated to you, featured during our TV broadcast or on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

TSC Offers and Promotional Activities
In addition to the terms and conditions of this Site, certain TSC offers on products, contests, surveys and other promotional activities may be governed by specific terms and conditions that are separate from these Retail Terms. By purchasing such products or participating in any such promotional activities, you will become subject to those specific terms and conditions, which may vary from the Retail terms set forth herein. To the extent the specific terms and conditions of a promotional activity conflict with these Retail Terms, the Retail Terms shall control.

Promo Code Offers on the Site
A TSC promo code offer is valid in Canada on the Site (TSC.ca) only and is non-transferable (the "Promo Code Offer"). A Promo Code Offer is valid only at the time it is presented during the Site visit and expires after 24 hours of inactivity from the time the offer was accepted and all eligibility requirements were met. Subsequent visits to the Site may not display the same Promo Code Offer or any offer at all. A Promo Code Offer must be accepted by clicking the "Redeem Your Savings" button and meeting the eligibility requirements stipulated in the Promo Code Offer details. Minimum spend is calculated before taxes and after applicable discounts. A Promo Code Offer must be submitted in the promotional code input box at the time of checkout on the Site for the offer savings to be applied. The Promo Code Offer is valid for single use only at the time it is revealed, and cannot be used in subsequent transactions. Promo Code Offer is not redeemable for cash, cannot be used to make payments on any charge account, and cannot be replaced if lost. Customer must pay applicable sales tax. Not valid on TSC's mobile application. Promo Code Offer applicable on purchase price before shipping & handling and taxes. Promo Code Offer cannot be redeemed on Today's Showstopper™ offers, Marketplace items, Electronics, Electronic Accessories, Coins & Banknotes, Flash Sale items, Alarming Deal offers, Jewel of a Deal items, Air Doctor, American Legend, Arachnid, Banzai Blue Rhino, Breville, Bissell, Bowflex, Casper, Conquest, Cricut, Danby, Delonghi, Dyson, Endless Summer, Endy, Estate Jewellery, Flowtron, GreenPan, Hillberg & Berk, Hush, iRobot, Intex, Jura, Keurig, L'Occitane, Lagostina, Lakeside Collection, Le Creuset, Leisure Season Lifetime, L’intervalle, MacKenzie Childs, Malibu, Mauritius, Miami, Miele, Nespresso, Ninja, NordicTrack, NSC Medical, Ohio Steel, Protege, Roborock, Ron White, Salton, Samsonite, Shark, Silk & Snow, SMEG, Snow Joe, Sun Joe, Swiss Crown, Tineco, Triumph, Ukiah, Vitamix, Weber, Whisker, Zwilling, Gift Cards, Auto Delivery items or redeemed for cash, or used towards payment of the TSC Credit Card. Other exceptions may apply. Promo code cannot be combined with any other offer or discount including Rogers employee discounts. Promo Code Offer cannot be used in conjunction with any other promo code or promotional offer. Promo Code Offer may be modified, terminated or withdrawn at any time and for any reason without notice. TSC reserves the right to cancel or withdraw any part of the Promo Code Offer due to unauthorized, altered, or ineligible use. Void where prohibited. Products shown in marketing advertisements are subject to availability. Product style and colour may vary.

Best Value Guarantee
The Best Price Promise is valid to products identical to the Today’s Showstopper™ (including the brand, year, model number, components, bundling/kitting that may be included with the product) as sold by TSC and must have been advertised for sale online in Canada by a retail competitor for the same period during which the product was being sold as a Today’s Showstopper™ on TSC. If the Today’s Showstopper™ is a bundle, guarantee will only apply to an identical bundle; guarantee will not apply on individual components of the bundle. The guarantee applies only to Today’s Showstopper™ values in stock and promoted by TSC. All other items sold by TSC are exempt. Also exempt from this guarantee are items advertised by competitors in error (misprints), items sold as part of a close-out / liquidation sale, private sales, “after rebate” or “store credit” pricing, club or wholesale pricing, and items previously used or refurbished, or items available only in very “limited quantity”. TSC reserves the right to verify competitor pricing and availability of price match items, limit quantities of price match items, and to revoke this promotion, and change its terms and conditions, without advance notice. Double the price difference (before taxes) will be applied either towards your purchase of the Today’s Showstopper™ or as a credit to your account to be used for future purchases at TSC within 90 days.

Links to Other Web Site and Services
The Site may contain links to other web sites that are not under the control of TSC or its affiliates. Neither TSC nor its affiliates has any responsibility for the linked Web site nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Site' users.

TSC Fur Policy
TSC offers a wide array of fashion choices to appeal to the various style preferences of our customers. How our customers dress is a personal choice. And for some, that choice includes fur.

To ensure our customers are educated and comfortable with their fur choices, we work very closely with our vendors to ensure that the fur is ethically sourced from a non-endangered renewable resource, and abides by the guidelines of reputable international agencies, including the Fur Institute of Canada and SAGA. For every product that TSC carries which includes real fur, you will find that brand's fur policy on the product's detail page so you can shop with confidence.

Ultimately, whether-or-not to wear fur is a personal choice. Some customers love the look and feel of fur, but prefer "faux" – and we offer great styles to choose from. We want all of our customers to look great and feel good too!

Disclaimer of Warranties & Limitation of Liability
TSC and its suppliers provide the products and/or services sold by TSC and all content, material, information or postings found on or accessed through the Site, on an "as is" basis, except for manufacturers' standard warranties. TSC, its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents, and its suppliers expressly disclaim any and all representations, warranties and conditions, express and implied, including, without limitation, any and all representations and warranties of title and non-infringement, and all implied warranties and conditions of merchantable quality, fitness for any particular purpose, suitability for any particular purpose, and any representations, warranties or conditions arising from any course of dealing or usage of trade, with respect to the Site. Neither TSC nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents nor any of its suppliers makes any representations or warranties as to the accuracy, timeliness, reliability, truthfulness or completeness of the Site or the content contained in or accessed through the Site, including, but not limited to, the contents of any content, information, material, or posting found on the Site, any products and/or services provided through the Site, or any links to other site made available on the Site or the content contained on such site(s), or as to the continuous or error free use and operation of the internet or the Site. Neither TSC nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants or agents makes any representations or warranties that the Site or access to and use of the Site will be uninterrupted, error free, or free from defects, viruses or other harmful components. You expressly agree that use of the Site is at your sole risk.

Information provided on the Site contains information, references and/or cross references to TSC, its affiliates and related companies' products and services that may not be available in your local area and TSC, its affiliates and related companies makes no representations or warranties as to the availability of such products and services in your local area and such references do not imply that TSC, its affiliates and related companies intend to provide such products or services in your local area. TSC recommends that you consult with TSC for information regarding the products and services which may be available to you in your local area.

Under no circumstances, including, but not limited to, negligence, gross negligence, negligent misrepresentation and fundamental breach shall TSC or its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents be liable for any direct, indirect, incidental, special or consequential damages or any loss that result from the failure or delay in the delivery of, or the use of, or the inability to use, any products and/or services purchased by you, and any content, information, material, or postings on the Site, directly or indirectly, or the transmission of confidential or sensitive information over the internet. These limitations apply regardless of whether the party liable or allegedly liable was advised, had other reason to know, or in fact knew of the possibility of such damages. You specifically acknowledge and agree that neither TSC nor its affiliates and related companies, nor each of their respective directors, officers, employees, consultants and agents shall be liable for any defamatory, offensive or illegal conduct of any user, including you.
Without limiting the foregoing, and to the maximum extent permitted by applicable law, in no event shall the total aggregate liability of TSC, its affiliates and related companies, and each of their respective directors, officers, employees, consultants, agents and suppliers, for any and all claims, damages, losses and causes of action (whether in contract, tort (including negligence), or otherwise) arising out of or relating to the Site, the products and/or services purchased from TSC, or these terms, exceed the total amount paid by you to TSC for the specific product or service giving rise to the claim.

Termination
We reserve the right to terminate any or all of your accounts or services, excluding any fully prepaid services upon no less than 60 days' advance notice to you at your billing address.

Governing Law
Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada in Ontario, or any other judicial district or jurisdiction as TSC may determine in any and all actions, disputes, or controversies relating hereto.

If a portion of these Retail Terms is unenforceable, the remaining provisions continue in full force. TSC's failure to enforce strict performance of any provision of the Retail Terms does not mean TSC has waived any provision or right. Neither the course of conduct between us nor trade practice modifies any provision of the Retail Terms.

TSC may assign its rights and obligations under the Retail Terms. These Retail Terms will inure to the benefit of TSC's successors, assigns and licensees.

The parties have required that the Retail Terms and all documents relating thereto be drawn up in English.
Les parties ont demandé que cette convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.

Acceptable Use Policy

Please direct any questions or comments regarding this Acceptable Use Policy ("AUP") and complaints of violations of this AUP by subscribers to abuse@rogers.com. Except where otherwise indicated, "you" and "your" means you and every person who uses the Services through your account.

Introduction

When using our services, the Equipment, our facilities or networks and any products, content, applications or services in conjunction with the Services or Equipment, you must comply with all applicable laws, and our policies, rules and limits including this AUP. This AUP supplements and is incorporated into the Rogers Terms of Service (the "Terms "), which accompanies this AUP. It is also available at http://www.rogers.com/terms. Unless otherwise defined in this AUP, defined terms have the meanings given to them in the Terms.

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND THIS AUP, AS AMENDED FROM TIME TO TIME, YOU SHOULD IMMEDIATELY STOP USING THE SERVICES AND NOTIFY ROGERS THAT YOU ARE TERMINATING THE SERVICES.

Prohibited Activities

Without limitation, you may not use (or allow anyone else to use) our Services to:

1. use, possess, post, upload, transmit, disseminate or otherwise make available content that is unlawful or violates the copyright or other intellectual property rights of others (as described in more detail below);
2. participate in any illegal soliciting or gaming schemes;
3. attempt to use the Services in such a manner so as to avoid incurring charges for usage;
4. participate in any fraudulent activities, including impersonating any person or entity or forging anyone else's digital or manual signature. You assume all risks regarding the determination of whether material is in the public domain;
5. access the Internet via the Services using Internet Protocol (IP) addresses other than the IP address(es) assigned to you by us;
6. invade another person's privacy, collect or store personal data about other users, or stalk or harass another person or entity;
7. access any computer, software, data or any confidential, copyright-protected or patent-protected material of any other person, without the knowledge and consent of that person, or use any tools designed to facilitate access, such as "packet sniffers";
8. upload, post, publish, deface, modify, transmit, reproduce, distribute in any way or otherwise make available information, software or other material protected by copyright or other proprietary or contractual right (such as a non-disclosure agreement) or related derivative works, without obtaining permission of the copyright owner or rightholder;
9. use, reproduce, distribute, sell, resell or otherwise exploit the Services or content we provide or which you obtain through the Services for any commercial purposes;
10. copy, distribute, sub-license or otherwise make available any software or content we provide or make available to you or which you obtain through the Services, except as authorized by us;
11. alter, reproduce, or tamper with the Services or any function, component or identifier of your Equipment, such as the Electronic Serial Number (ESN) or the International Mobile Equipment Identity (IMEI) that is not meant to be altered, reproduced or tampered with;
12. restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet, the Services or any Equipment used to connect to the Services, or create an unusually large burden on our networks, including, without limitation, posting, uploading, transmitting or otherwise making available information or software containing a virus, lock, key, bomb, worm, Trojan horse or other harmful, limiting, destructive or debilitating feature, distributing mass or unsolicited e-mail ("spam") or other messages, or otherwise generating levels of traffic sufficient to impede others' ability to send or retrieve information, or to use the Services in an abusive manner in connection with any unlimited packages, options or promotions;
13. disrupt any backbone network nodes or network service, or otherwise restrict, inhibit, disrupt or impede our ability to monitor or deliver the Services, any transmissions or data;
14. interfere with computer networking or telecommunications service to or from any Internet user, host, provider or network, including, without limitation, denying service attacks, overloading a service, improperly seizing or abusing operator privileges ("hacking"), or attempting to "crash" a host;
15. use the Services for anything other than your own personal purposes (such as reselling the Services, providing Internet access or any other feature of the Services to any third party) or share or transfer your Services without our express consent;
16. operate a server in connection with the Services, including, without limitation, mail, news, file, gopher, telnet, chat, Web, or host configuration servers, multimedia streamers or multi-user interactive forums;
17. impersonate any person or entity, including, without limitation, a Rogers official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
18. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services; or
19. port scan a person's computer or wireless device without that person's consent, or use any tools designed to facilitate these scans.

Unlawful or Inappropriate Content

Any Rogers Party reserves the right to move, remove or refuse to post any content, in whole or in part, that it, in its sole discretion, decide are unacceptable, undesirable or in violation of the Terms or this AUP. This includes, without limitation:

1. obscene, profane, pornographic content;
2. defamatory, fraudulent or deceptive statements;
3. threatening, intimidating, abusive or harassing statements;
4. content that violates the privacy rights or intellectual property rights of others;
5. content that unlawfully promotes or incites hatred;
6. content that is otherwise offensive or objectionable; or
7. any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any municipal, provincial, federal or international law, order or regulation.

For purposes of this AUP, "content" refers to all forms of communications including, without limitation, text, graphics (including photographs, illustrations, images, drawings, logos), executable programs, audiovisual recordings, and audio recordings.

Security

As set out above, you are responsible for any misuse of the Services, by you or by any other person with access to the Services through your Equipment or your account. Therefore, you must take steps to ensure that others do not gain unauthorized access to the Services through any means, including, without limitation, wireless networking and wired networking. The Services may not be used to breach the security of another user or to attempt to gain access to any other person's equipment, software or data, without the knowledge and consent of such person. Additionally, the Services may not be used in any attempt to circumvent the user authentication or security of any host, network, or account, including, without limitation, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security, such as password guessing programs, cracking tools, packet sniffers or network probing tools, is prohibited. You may not disrupt the Services. The Services also may not be used to interfere with computer networking or telecommunications services to any user, host or network, including, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges and attempts to " crash" a host. The transmission or dissemination of any information or software that contains a virus or other harmful feature is also prohibited. You are solely responsible for the security of any device you choose to connect to the Services, including any data stored on that device. In particular, Rogers recommends against enabling file or printer sharing of any sort. Rogers recommends that any files or services you do choose to make available for remote access be protected with a strong password or as otherwise appropriate. You agree to treat as confidential all access codes, personal identification numbers and/or other passwords that we may provide to you for use with the Services.

Unsolicited Communications

As set out above, the Services may not be used to send unsolicited, bulk or commercial messages or for any other unsolicited communications. This includes, without limitation, using automatic dialing and announcing devices to or otherwise make unsolicited voice or facsimile calls and bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures and political or religious messages. Such communications may only be directed to those who have explicitly requested it. The Services may not be used to send messages to any individual who has indicated that he/she does not wish to receive messages from you. The Services may not be used to collect responses from unsolicited e-mail messages sent from accounts on other Internet hosts or e-mail services that violate this AUP or the acceptable use policy of any other Internet service provider. Moreover, unsolicited e-mail messages may not direct the recipient to any web site or other resource that uses the Services. Forging, altering or removing e-mail headers is prohibited. You may not reference any Rogers network (for example, by including "Organization: Rogers" in the header or by listing an IP address that belongs to a Rogers network) in any unsolicited e-mail even if that e-mail is not sent through a Rogers network. "Mail bombing" is prohibited. That is, you may not send numerous copies of the same or substantially similar messages, nor may you send very large messages or files to a recipient with the intent to disrupt a server or account. The propagation of chain letters is similarly prohibited, whether or not the recipient wishes to receive such mailings. Rogers is not responsible for the forwarding of e-mail sent to any account that has been suspended or terminated. Such e-mail will be returned to sender, ignored, deleted, or stored temporarily, at Rogers' sole discretion.

User-Generated Content Services

"User-Generated Content Services" or "UGC Services" refers to any services that allow an end user to post, upload or generate content online to be shared with a limited or unlimited number of recipients and may include, without limitation: newsgroups, online forums, message boards, chat programs, wiki's, photo sharing services, customer review sites, video sharing services, blogs and web hosting.

Any User-Generated Content Services accessed through the Services must be used in accordance with the following:

1. you must comply with the UGC Service's written charter, policies or FAQs;
2. you may only post advertisements, solicitations, or other commercial messages in the UGC Service if that service's charter, policies or FAQs explicitly permit them;
3. you are responsible for determining the policies of the UGC Service before using it;
4. you must adhere to daily volume, file size and format restrictions of any UGC Service;
5. unless otherwise specified in the UGC Service's charter, policies or FAQs, you must not forge, alter or remove any information from the UGC Service;
6. the Rogers Parties have no obligation to monitor the content of any UGC Service and the Rogers Parties are not liable for any claims, losses, actions, proceedings, suits, liabilities, damages, settlements, penalties, fines, costs and expenses arising out of or relating to the content of any such service;
7. you must not use the UGC Service to perform "flooding", which refers to deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text or other content;
8. any computer or other device connected through the Services may not maintain more than two simultaneous chat connections including, without limitation, the use of automated programs, such as "bots" or "clones". Automated programs may not be used when the account holder is not physically present at the device;
9. you must not use the Services to send messages that disrupt another Internet user's equipment, software, hardware or user display; and
10. you must not forge, alter or obscure your identity (other than using a nickname) while participating in the UGC Service.

Bandwidth, Data Storage and Other Limitations

You must comply with the then current bandwidth, data storage and other limitations on your applicable Services. You must also ensure that your activity does not improperly restrict, inhibit, or degrade any other subscriber's use of the Services, nor represent (in the sole judgment of Rogers) an unusually large burden on our networks. In addition, you must ensure that your activity does not improperly restrict, inhibit, disrupt, degrade or impede Rogers' ability to deliver the Services, and monitor and investigate the Services, backbone, network nodes, and/or other network services or components. You may not resell, share, or otherwise distribute the Services or any portion thereof to any third party without the written consent of Rogers. For example, you cannot provide Internet access to others through a dial up connection, host shell accounts over the Internet, provide e-mail or news service, or send a news feed. The Services are consumer products designed for personal access to and use of the Internet. For example, the Services do not provide the type of security, upstream performance and total downstream throughput capability typically associated with commercial use. You may not run a server in connection with the Services. You may not provide network services to others via the Services. In addition, you are prohibited from running servers for mail, http, ftp, irc, and dhcp, and multi-user interactive forums.

Your use of the Services may be subject to a usage limit, as set out in your Service Agreement. If you exceed that limit, you may be subject to additional usage charges. See http://www.rogers.com/uselimits for the current usage allowance for your Services.

Network Management

We reserve the right to manage our networks in order to optimize their efficiency for the benefit of our subscribers, including, without limitation, by way of the following: rate limiting (speed), rejection or removal of spam or otherwise unsolicited bulk e-mail, anti-virus mechanisms, and protocol filtering. We may take any other action we deem appropriate in order to help ensure the integrity of the network experience for all subscribers. For details on our network management practices, visit http://www.rogers.com/networkpolicy.

Violation of this Acceptable Use Policy

As set out in the Terms, we have the right, but not the obligation, to monitor or investigate any content that is transmitted using the Services (other than voice Services) or the Equipment; and to access or preserve content or information in accordance with the Terms. We prefer to advise subscribers of inappropriate behavior and any necessary corrective action. However, if the Services are used in a way that we, in our sole discretion, believe violates this AUP, any of the Rogers Parties may take any responsive actions they deem appropriate. Such actions may include, without limitation, temporary or permanent removal of content, cancellation of newsgroup posts, filtering of Internet transmissions, and/or the immediate suspension or termination of all or any portion of the Services or your account. The Rogers Parties will have no liability for any such responsive actions. The above described actions are not exclusive remedies and the Rogers Parties may take any other legal or technical action deemed appropriate. Upon termination of an account, any of the Rogers Parties are authorized to delete any files, programs, data and e-mail messages associated with such account. The failure to enforce this AUP, for whatever reason, shall not be construed as a waiver of any right to do so at any time. If any portion of this AUP is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. This AUP shall be exclusively governed by, and construed in accordance with the governing law provision set out in the Terms.

Complaints

Please direct any complaints of violations of this AUP to abuse@rogers.com or contact us at 1-888-ROGERS1. Questions or complaints, concerning third party content should be addressed to the applicable content provider.

™ Rogers Communications Inc. © 2007-2017

Privacy Policy & Security

Privacy Policy

At TSC, we are committed to protecting the privacy of our customers' personal information. We take all reasonable steps to ensure that this information is safe and secure; this includes putting in place rigorous policies and procedures to fully comply with all Canadian privacy laws and regulations.

TSC is a division of Rogers Communications Canada Inc., which is owned and operated by Rogers Communications Inc. Your personal information is governed by the Rogers Communications Inc Privacy Policy. For more information about how we manage your personal information and to access the policy visit www.rogers.com/consumer/privacy-policy.

Contact Us

General Inquiries

If you have any questions about the Rogers Privacy Policy, the privacy practices of our web sites, or your dealings with us, please contact:

Privacy Policy Inquiries
For information about the Rogers Group of Companies' Commitment to Privacy, please contact:
Chief Privacy Officer
Rogers Communications Partnership
333 Bloor Street East
Toronto, ON M4W 1G9

TSC Text Messaging Terms & Conditions

When you sign-up to receive text messages from TSC, you agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from TSC, including text messages that may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Messaging & data rates may apply. Message frequency will vary. TSC reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. TSC also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. TSC, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages. You also agree to our TSC Terms of Use and Privacy Policy.

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or ARRET to our shortcode at any time to stop receiving text messages from TSC. After texting STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or ARRET to our shortcode you will receive one additional message confirming that your request to withdraw your consent to receive text messages from TSC has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or ARRET keyword commands and agree that TSC and its service providers will have no liability for failing to honor requests to our text message platform that do not include the STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or ARRET keywords. If you unsubscribe from one of our text message programs, you may continue to receive text messages from TSC through any other programs you have joined until you separately unsubscribe from those programs. You may also continue to receive other electronic communications from TSC, such as marketing or transactional email communications.

In the event that you change or deactivate your mobile phone number, you agree to notify TSC by emailing customerservice@tsc.ca.

Text the keyword HELP or AIDE to our shortcode to return customer care contact information.

If you are experiencing any problems, please submit your inquiry here with details about your problem or your request for support or email customerservice@tsc.ca.

TSC, located at 59 Ambassador Drive, Mississauga, Ontario L5T 2P9. 1-888-2020-888 customerservice@tsc.ca

We reserve the right to terminate or change our messaging program at any time. Subject to applicable law, we also reserve the right to change these Messaging Terms at any time and such changes will be effective immediately upon posting and your continued enrollment following such changes shall constitute your acceptance of such changes.

Opting Out of Email Marketing

There are 3 ways to opt out of email marketing communications from TSC:

1. During Account Sign-Up: When signing up for an online TSC.ca account or making a purchase via guest checkout, simply uncheck the box directly underneath the email address field.
2. Directly from an Email Newsletter: You can opt-out at any time by clicking the unsubscribe link at the bottom of any promotional email you receive from us.
3. From the Email Preference Centre: to access the Preference Centre, click on the "Manage Your Email" from any page on TSC.ca and enter your email address.

View our Privacy Policy.

Promo Code Terms & Conditions

*Offer is subject to change without notice. Only one Promo Code can be redeemed per order, per customer account and per household. Promo code may be redeemed on spending total before S&H charges and taxes. Promo Code Offer cannot be redeemed on Today's Showstopper™ offers, Today’s Showstopper™ Final Sale offers, Marketplace items, Electronics, Electronic Accessories, Coins & Banknotes, Flash Sale items, Alarming Deal offers, Jewel of a Deal items, Air Doctor, American Legend, Arachnid, Banzai, Blue Rhino, Breville, Bissell, Bowflex, Casper, Conquest, Cricut, Danby, Delonghi, Dyson, Endless Summer, Endy, Estate Jewellery, Flowtron, GreenPan, Hillberg & Berk, Hush, iRobot, Intex, Jura, Keurig, L'Occitane, Lagostina, Lakeside Collection, Le Creuset, Leisure Season Lifetime, L’intervalle, MacKenzie Childs, Malibu, Mauritius, Miami, Miele, Nespresso, Ninja, NordicTrack, NSC Medical, Ohio Steel, Protege, Roborock, Ron White, Salton, Samsonite, Shark, Silk & Snow, SMEG, Snow Joe, Sun Joe, Swiss Crown, Tineco, Triumph, Ukiah, Vitamix, Weber, Whisker, Zwilling, Gift Cards, Auto Delivery items or redeemed for cash, or used towards payment of the TSC Credit Card. Promo code cannot be combined with any other offer including Rogers employee discounts. All "Last Chance Price Final Sale" and "Clearance Price Final Sale" purchases are final, no returns or exchanges. To redeem your Promo Code when making a purchase online at tsc.ca, enter it into the PROMOTIONAL CODE area upon checkout. If shopping by phone call 1‑888‑2020‑888 and quote the Promo Code to the Customer Care Representative. Products shown in marketing advertisements are subject to availability. Product style and colour may vary.