Hello TSC customers,

Our primary goal as we navigate through COVID-19 is the health and well-being of our TSC family, including you - our customers.

TSC has temporarily paused our live television broadcast. With this change, we’ll have less team members, guests and experts at our building each day and this will help with doing our part to flatten the curve.

Our online shop is always open at tsc.ca and our hosts, partners, and daily show teams are equipped to keep our channel going on the web. Through our website, the TSC team can safely engage from their homes into yours. We encourage you to visit us at tsc.ca often over the next two weeks, or on our Facebook and Instagram pages.

We have a group of passionate and dedicated people here at TSC so please reach out to us if you have any questions. We’re here to help and look forward to seeing you online. We wish you and your family safety and good health.


signature from Nyla

Nyla Ahmad

President, TSC

Setting up an account

It’s quick and easy to setup an online account. Click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you are brand new to TSC, you will have the option to establish an account when you make your first purchase with us.

Phone-based account

If you are an existing phone customer and are ready to enjoy the many benefits to shopping online, click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you're not sure what your Customer Number is, simply call our Customer Care Centre at 1-888-2020-888 and we'll be happy to look it up for you. You can also find your Customer Number on your Order Summary from a previous purchase with us.

Password Recovery

If you have forgotten the password to your online account with us, simply enter the email address we have on file and click Submit. A new, temporary password will be generated and emailed to you within minutes. We recommend you change this temporary password once you’ve gained access to your account online. Click here for our Password Recovery page.