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Shipping & Handling

TSC only sells products within Canada and does not ship outside of Canada. Shipping & Handling may not be available in all areas. Shipping & Handling charges are shown along with the price of the product during our TV broadcast. When shopping online, look for Shipping & Handling charges on each and every product detail page. You'll find your total Shipping & Handling charges in your Cart and during the checkout process.

Buy more, save more! When you purchase more than one item in a single order, you'll automatically qualify for our Multipack Reduced Shipping & Handling Program which gives you 50% off the shipping charges for each additional item. Your Cart will confirm what your final Multipack Shipping & Handling charge will be. Some restrictions apply.

When calculating shipping & handling charges, the shipping weight of your order is always rounded down to the nearest weight in the fee schedule. Therefore, an item with a shipping rate of 1-1/2 lbs will be charged at the 1lb shipping rate.

For certain orders, free Shipping & Handling may not be available in your area. We reserve the right to cancel orders at any time without prior notice (even after an order has been submitted), including in cases where free Shipping & Handling does not apply to your area.

Everyday Free Shipping Now Available! Free Shipping On select orders of $150 or more*

*Free Shipping Policy: Enter code SHIP150 at checkout for orders of $150 or more (before shipping & taxes) to qualify for free standard shipping on items having a shipping weight under 20lbs. Free Shipping may not be available in certain areas. If your order contains multiple items, only those items having a shipping weight under 20lbs will be eligible for free shipping. An item's "shipping weight" is usually the same as the item's actual weight, unless the item and packaging is large or bulky, in which case an additional premium is added to the item's actual weight to arrive at the item's "shipping weight" (for large or bulky items, typically 1 cubic foot is equivalent 10 lbs shipping weight). Read more for eligible items. Offer cannot be combined with any other offer or discount or redeemed on Gift Cards or Auto Delivery items. Offer is subject to change without notice.

Delivery Methods

We offer the following delivery methods:

  • Canada Post Shipping (delivery date will be provide at checkout)
  • Order Pick up at TSC’s National Distribution Centre (order pickup available next day after 2pm, except Sunday and Holidays)
  • Standard Shipping (7 to 10 business days for delivery)
  • Courier Shipping (5 to 7 business days for delivery)

Items shipped directly to you from our suppliers may have a longer delivery time-frame of 15 - 21 business days. This information along with any delivery restrictions are detailed on our product pages.

Canada Post Shipping

When you choose to ship your order via Canada Post we will provide you with a scheduled delivery date, so you know when your order will be arriving at your door.

Please note there are some conditions when choosing the Canada Post delivery method:

  • Item(s) starting with 5 or less in number sequence
  • Item(s) less than 66 lbs in weight

Some items are ineligible to be delivered with the Canada Post shipping option:

  • Drop-ship items
  • Advance Order items (these are items that indicate a specific shipping date on the product page)
  • Auto-Deliver Products (ADP) items
  • Heavyweight items (Drop-ship or regular) greater than 66 lbs in weight
  • Gift cards
  • Any combination of the above and eligible items

Extreme weather conditions and other unforeseen circumstances may result in the delivery date not being met. You can modify your order until 11:59 pm ET on the same day your order is placed. Simply click on 'GO TO ORDER DETAILS' below to make additional changes. You can also call Customer Service at 1-888-202-0888. Please note that shipping times and delivery date may change when you add items to your original order.

Order pick up at TSC’s National Distribution Centre

When you choose to pick your order up at the TSC’s Distribution Centre in Mississauga, you will receive a pick-up email notification when your order is ready to pick up at the distribution centre. Your order will be available the next day after 2pm, except Sunday and Holidays. Additional exceptions are Advance Orders. You will need to bring valid ID and your TSC’s order number which can be found on your pick-up email notification. Please print your pick-up email notification or have your order number easily assessable on your mobile device – this will ensure we can process your order for pickup quickly. If your order is not picked up within 10 business days, your order will be cancelled.

Please note that this shipping option cannot be modified online. To cancel or modify your order with the order pick up option, please call our Customer Care Centre at 1-888-2020-888.

Items shipped directly to you from our suppliers are not eligible to be picked up from TSC’s Distribution Centre. If there is delivery information on the product page including a delivery time-frame or restrictions, this item is not eligible to be picked up at the TSC National Distribution Centre. Auto-delivery items and gift cards are also excluded from this shipping option.

TSC’s National Distribution Centre
6885 Kennedy Road
Mississauga, ON L5T 2Z2

Business Hours:
Monday to Thursday: 8am to 8pm
Friday to Saturday: 8am to 3:30pm
Sunday and Holidays: Closed

Multipack Discount

We want to help you save on Shipping & Handling! When you purchase more than one item in a single order, you automatically receive 50% off the shipping charges for each additional item. Items are prioritized according to their “shipping weight”, with the heaviest item designated as the first item in your order. An item’s “shipping weight” is usually the same as the item’s actual weight, unless the item is particularly large or bulky, in which case an additional premium is added to the item’s actual weight to arrive at the item’s “shipping weight”. Some items may be shipped separately, however, you still pay a reduced shipping rate. It's that simple!

Some items - such as our Auto Delivery items - are excluded from our Multipack discount.

Bill to / Ship to

You can choose to have the products in your order sent to a shipping address that is different from your billing address. With this option, the shipping confirmation with the order total and payment information is emailed to your email address associated with your TSC account, while the products in your order are sent to the shipping address. The order total and payment information is not sent to the shipping address.